PartiesOnline.com.au is totally committed to protecting your privacy and the privacy of any personal information provided to us. You can feel confident when ordering from PartiesOnline.com.au, that we have used the best and most up to date technology, using best practices, to ensure your personal information is secure, and that the processing of your credit card is also done in a professional, responsible manner.

To enable us to provide our services to you, we need to collect personal information from you – usually your name, email and postal address for delivery of orders..

We never disclose your personal information to others.

We do not release your personal information to direct marketers or other websites.

If you would like further information on our privacy policy or if you have any concerns over the privacy protection of the information you have given to us or that we have collected from others, please e-mail us at info@balloonsballoons.com.au or contact our office on 02 9970 7999.

Partiesonline.com.au 1463 Pittwater Road, Narrabeen North 2101 Australia tel: 02-9970-7999 fax: 02-9913-3803 Email: info@balloonsballoons.com.au

Partiesonline.com.au will email confirmation of the items you have purchased. If any articles are out of stock you will be notified immediately and the purchase of that article either cancelled or put on back order. If placed on back order you will be advised before goods are charged or dispatched. Alternatively if a like substitute is available, you will be notified of the availability of that product. Partiesonline.com.au will provide an itemised tax invoice of goods, and all prices quoted are in Australian Dollars (AUD) and are G.S.T inclusive. Goods will be delivered within 2 - 7 working days depending on postcode area.

Party Supplies Online is not responsible for, nor does it give any warranty in respect of any materials, or other supplies which give rise to:

• Any adverse affect on any person due to allergy or intolerant reaction arising from that person's use of any materials or wearables such as wigs, clothing, face paint etc. supplied by partiesonline.com.au
• Any damage suffered by any person or property in the conduct of any game or activity supplied by partiesonline.com.au

You the customer, hereby indemnify Party Supplies Online against all claims, actions, suits, demands or costs made on or against Party Supplies Online by any person arising from the provision of any goods and materials supplied by Party Supplies Online- partiesonline.com.au

Goods found to have a manufacturing defect will be replaced, however the Management of Partiesonline.com.au reserve the right to refuse to refund should you change your mind. Claims for faulty stock should be reported to Partiesonline.com.au within 3 days of the receipt of the goods and all claims must be approved prior to the return of the product, along with a copy of the invoice. For hygienic reasons, no refund can be given on hats, masks, jewellery, wigs or any article which can be worn. No refund will be given on Seasonal Products after the end of that particular season, nor will part packages be accepted for return. No refund will be given on delivery costs or costs incurred by the customer in return of the goods. Partiesonline.com.au will not accept responsibility for, nor refund the cost of goods that do not arrive in the condition that they were sold.

Credit card payment of goods will be processed at the time of ordering online. If a customer places a phone order or faxes an order, goods will be charged to the credit card plus the delivery charge, before the goods are dispatched.